Welcome to Karukuty. By accessing, browsing, or placing an order through this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Karukuty is an e-commerce platform offering handmade, traditional, and home décor products.

All content, images, logos, and materials on this website are the property of Karukuty.

Karukuty reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Product Information

As our products are handmade, slight variations in color, size, or design may occur.

Product images are for representation purposes; actual products may vary slightly.

We make every effort to ensure product descriptions are accurate and up to date.

3. Orders & Payments

Orders are processed after confirmation and subject to availability.

Payment methods may include Cash on Delivery (COD) and/or online payment options (if applicable).

Promotional offers or discounts are valid for a limited time and may change without notice.

4. Delivery

Delivery timelines may vary depending on location and circumstances.

Karukuty is not responsible for delays caused by natural disasters, strikes, or unforeseen events.

Delivery charges, if applicable, will be clearly mentioned at the time of order placement.

5. Return, Refund & Exchange

Customers must notify us within the specified time if the product is damaged, defective, or incorrect.

Used, customized, or damaged products are not eligible for return or exchange.

Approved refunds will be processed according to Karukuty’s refund policy.

6. User Responsibilities

Customers must provide accurate and complete information during checkout.

Karukuty is not responsible for delivery failure due to incorrect address or contact details.

Any misuse of the website or engagement in unlawful activities is strictly prohibited.

7. Intellectual Property

All website content including text, images, graphics, and logos is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution of content is prohibited.

8. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.

Any disputes shall be subject to the jurisdiction of Bangladeshi courts.

9. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our official phone number, email, or social media channels.