At Karukuty, we aim to deliver your handmade and home décor products safely and on time. Please review our Shipping Policy below.

1. Shipping Locations

We currently ship products across Bangladesh.

International shipping (if applicable in the future) will be updated on our website.

2. Order Processing Time

Orders are usually processed within 1–3 working days after confirmation.

Processing time may vary for handmade or made-to-order products.

3. Delivery Time

Inside major cities: 2–5 working days

Outside major cities / remote areas: 3–7 working days

Delivery timelines may vary due to location, weather, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout.

Delivery charges may vary depending on product size, weight, and delivery location.

5. Delivery Partners

We use reliable third-party courier services to ensure safe delivery of your orders.

Once shipped, tracking details may be shared with customers (if available).

6. Delayed or Failed Delivery

Karukuty is not responsible for delays caused by natural disasters, strikes, political unrest, or courier-related issues.

If delivery fails due to incorrect address or contact information, additional delivery charges may apply.

7. Receiving the Order

Customers are requested to check the package at the time of delivery.

Any visible damage should be reported immediately to the delivery personnel and to Karukuty.

8. Change of Shipping Address

Shipping address changes are allowed before shipment only.

Once the order is shipped, address changes will not be possible.

9. Contact Us

For any shipping-related questions or concerns, please contact us through our official phone number, email, or social media platforms.